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post #1 of 14 (permalink) Old 09-27-2005, 09:35 PM Thread Starter
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cell phone bill

so i had 1200 anytime min right (was 600 min but during a promotion it was doubled). when i went on my trip to phoenix i moved to a national plan then when i got back they said another promotion is going for the 1200 min, so i got back on my old plan. just got my bill for 380 dollars. i'm on the 600 and the 1200 is only for new members. They f'n told me i fell into the promotion and would get 1200.

anyone have any experience w/ this BS? I'm going to call tomorrow when their customer service is open, but that is BS


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post #2 of 14 (permalink) Old 09-27-2005, 09:41 PM
 
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per korr........

WTF??? You came to Phoenix and never called at all???? you lil' bitch :laugh
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post #3 of 14 (permalink) Old 09-27-2005, 09:44 PM
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YES, just give them a call, be really nice but insist that you were told bla bla bla... and they should be able to credit you back to the other plan..... = Cash in your pocket...

Unless you have nextel - this should work..... Nextel sucks when it comes to changing plans and credits.



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post #4 of 14 (permalink) Old 09-27-2005, 09:46 PM Thread Starter
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it's a local northern MN company...i hope they are cool about...this sucks serious ass

i wasn't in phoenix for very long. i'll be going there next summer again...my little bro is going to ASU


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post #5 of 14 (permalink) Old 09-27-2005, 09:52 PM
 
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korr says....

sweet!!!!!!!!!
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post #6 of 14 (permalink) Old 09-27-2005, 09:56 PM
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hopefully there are notes on your account that say they told you were on the promotion..


if not be nice they are just customer service people and when I worked CS people that were nice to me got more help then assholes.



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post #7 of 14 (permalink) Old 09-27-2005, 10:15 PM
 
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Roaming can be very expensive...



I'm still waiting for my next bill that I did a couple of roaming calls during my HK trip...
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post #8 of 14 (permalink) Old 09-27-2005, 10:21 PM
 
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Ran up $400 bill parents wanted to me lol. ghead
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post #9 of 14 (permalink) Old 09-27-2005, 10:24 PM
 
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Quote:
Originally Posted by motojustin4
Ran up $400 bill parents wanted to me lol. ghead
I think you need a better monthly plan... :
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post #10 of 14 (permalink) Old 09-28-2005, 12:11 AM
 
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its becuase you talk like a woman....
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post #11 of 14 (permalink) Old 09-28-2005, 06:47 AM Thread Starter
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omg...looks like when i was on my trip they use other places towers and it takes 2 weeks or so for them to get the bill to my plan. so when i went back to this local plan i had out of state calls coming in. but if they keep me on that out of state plan for an extra 2 weeks then all my local calls go over...this sucks ass. guess i just gotta pay up

next time i go on a trip...the phone stays here LOL


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post #12 of 14 (permalink) Old 09-28-2005, 06:51 AM
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Verizon Wireless man!! I've had Sprint and they sucked, but for $110 a month I get 2 lines and like 1500 minutes plus "IN" calling. The only place I've ever been without a signal has been Fontana village which is by Deals Gap.

I've called customer service on multiple occassions and they have given me discounts or credits when I asked for them.

Now I just need a company cell phone, so I can make free calls


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post #13 of 14 (permalink) Old 09-28-2005, 07:13 AM
 
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the same thing happened to me when we went to last year's Road Atlanta. i called when I got my bill and explained what I was told , and they removed the charges and got my plan squared away.
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post #14 of 14 (permalink) Old 09-28-2005, 08:36 AM
 
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Quote:
Originally Posted by Saint
the same thing happened to me when we went to last year's Road Atlanta. i called when I got my bill and explained what I was told , and they removed the charges and got my plan squared away.
That will only work with certain companys....

I got like 150 text messages free because I called and said I subcribed for unlimited text messaging... even though I really didn't. They reversed the charges..

Thanks Sprint
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